Description

Application Instructions :

• Complete all sections and fields on the application and attach all required documents - incomplete applications may not be considered.

• Include all relevant education, training, and/or experience on the application.

• Do not include any personally identifiable, confidential, or otherwise unrequested information that does not pertain to job related factors (e.g., social security number, date of birth, pictures, etc.) on your application or attached documents.

• For job postings with a close date, all applications received by 11:59 PM (Pacific Time) on the job posting close date, will receive consideration.

• For job postings with an initial screening date, all applications received by 11:59 PM (Pacific Time) on the job posting initial screening date, will receive priority consideration; however, typically the job posting will remain open, and continue to accept applications, until the position is filled.

Description

Application materials must be received by 11:59 pm on April 15, 2026

Specifications are intended to present a descriptive list of the range of duties performed by employees in the position. Specifications are not intended to reflect all duties performed within the job.

SUMMARY DESCRIPTION:

To plan, organize, coordinate, improve and direct the financial aid and scholarship programs, if assigned, and other assigned student support services at a community college; direct the development, administration, implementation and evaluation of program activities and operations; prepare and administer annual program budgets; ensure compliance with District policies and applicable State and federal regulations related to financial aid; and train, supervise and evaluate assigned personnel; serve as custodian of records and ensure the timely, accurate and legal maintenance, storage, retrieval and release of all records associated with assignment.

To foster a culture of collaboration, mutual respect, innovation, and continuous improvement throughout the District; lead by example; actively participate in and support District-wide participatory governance components and activities and other collaborative processes; encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services.

SUPERVISION RECEIVED AND EXERCISED:


Receives general direction from the appropriate level manager, administrator, or designee.

Exercises functional and technical supervision over assigned classified professionals, student staff and related reporting personnel.

REPRESENTATIVE DUTIES

The following duties are typical for this position. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Assist the Vice President for Student Services, or designee, in the resolution of student and faculty concerns related to assigned programs.

Attend workshops, professional conferences, and trade shows for program planning and development; represent the Financial Aid Office, other assigned student support services programs and the District at a variety of administrative and professional meetings, as required, including participation in local, state and national professional associations.

Communicate with other student services personnel, District administrators and support personnel, College, representatives of State and federal agencies, educational institutions, social service organizations, counselors and others to coordinate student support service needs, programs, services, operations and activities; resolve conflicts and issues and develop new and effective programs and services to meet student needs.

Coordinate program activities with other student services functions and instructional programs; serve on campus and District committees, task forces and other work groups; provide technical expertise concerning assigned program(s); work cooperatively and collaboratively with others to develop, implement and evaluate a community outreach program to local high schools, partnerships/agreements with advisory boards, professional associations, K-12 and transfer institutions, business and industry regarding financial aid; establish, coordinate and maintain positive relationships with local high schools and four-year degree earning institutions.

Create a positive campus climate that fosters innovation in the development of programs and services in financial aid and other assigned areas of student support; assist the Vice President for Student Services, or designee, in providing direction for the development of new programs and assist in coordinating program approvals as appropriate.

Develop, direct and evaluate program activities and operations; compile and analyze data related to program participation and evaluation; develop, implement, coordinate and evaluate policies and procedures for the administration of various financial aid programs; assure the programs comply with federal, State and local requirements.

Develop, prepare, submit, administer, monitor and review departmental budget, including the State BFAP budget, as well as annual budgets for assigned programs, including annual budget requests for equipment, supplies and personnel; direct the acquisition, maintenance and use of equipment; and maintain an equipment and technologyreplacement plan; direct the maintenance of adequate records and controls to assure that expenditures and operations remain within established budget limitations; prepare recommendations and justifications regarding budget requests; monitor and approve purchase requisitions and prepare agenda items for Board approval as needed; authorize expenditures according to District policies and applicable regulations.

Direct the acquisition, maintenance, and use of technology and other equipment related to assigned programs; and maintain an equipment and technology replacement plan.

Direct the preparation and maintenance of required, detailed and comprehensive reports, records, statistics and files regarding assigned programs, operations, activities, personnel and facilities; ; serve as custodian of records related to area of assignment.

Direct, oversee, review, monitor and evaluate assigned grants, ensuring that implementation and management are according to grant guidelines and that grant budgets are developed and maintained according to legal requirements and district procedures; develop and coordinate related grant funding and partnership opportunities to enhance and expand Financial Aid and other assigned student support programs.

Disseminate information about the availability of external funding; communicate with faculty members and administrators regarding grants relevant to their academic field; provide information concerning specific funding sources; coordinate timelines and protocol for grants.

Evaluate and prepare statistical data reports relating to financial aid impact on students and the institution; act on student appeals and provide necessary recommendations as required.

Guide, organize, coordinate and, when assigned, make oral presentations to students, parents, counselors and professional colleagues at various gatherings and/or conduct workshops to provide specialized information regarding financial aid and related student services; develop and direct the distribution of brochures, flyers and other promotional materials and college publications to publicize financial aid opportunities for students.

Initiate, coordinate and supervise the process for the delivery of campus-based, State and federal financial aid programs, or other assigned student support services; confer with Information Technology regarding the identification, development, implementation and enhancement of data processing systems and software applications for assigned programs.

Interface with the community and external agencies in all matters of community relations associated with area of assignment; serve on a variety of campus, District, community, and State committees; and meet with representatives of business, industry, and local government.

Maintain current knowledge of financial aid, scholarship, if assigned, and other assigned student support programs and services.

Monitor, interpret, apply and explain State and federal regulations and legislation, and new State Education Code regulations, to determine impact on assigned programs and services; ensure compliance with District policies as well as State and federal laws related to assigned program(s); review and certify the accuracy of data concerning program participation.

Organize, attend or chair a variety of administrative and staff meetings related to areas of assignment, strategic planning, budget, advisory committees and other activities; participate in collegial consultation, participatory governance and appropriate advisory committee meetings and provide in-service and workshops for employees.

Participate in the development of the College's strategic plan, communicating the needs, goals, plans and overall role of areas of assignment; formulate and develop long and short-range goals and strategic plans, including staffing, facilities; assure consistency of plans with other college and District plans; prepare long-range plans and statements of goals and objectives.

Plan and coordinate the scholarship award program with the College Foundation Office; serve as the financial aid liaison coordinator to the scholarship committees when assigned.

Plan, organize, coordinate and direct the operations and activities of the Financial Aid program and other assigned student support services; develop organizational structures and work processes that facilitate attainment of established program(s) goals and objectives; develop and implement appropriate methods and procedures to optimize efficient and effective delivery of services to students.

Prepare a variety of state and federal accountability reports; prepare and submit a variety of statistical and narrative reports; prepare budget reports, annual recap data and special reports, proposals, recommendations and other materials as requested; coordinate and respond to periodic audits and program reviews; participate in internal, State and federal audits as needed; respond to findings and initiate actions as required.

Prepare annual applications for federal and State funding; plan, organize and manage the expenditures of College Work-Study, grant and loan funds to maximize student and institutional needs.

Provide leadership and advocacy to enhance innovation and participation in issues related to the administration of financial aid and other student support services to ensure student success; communicate the changing expectations, trends and needs of educational preparation effectively to assigned personnel.

Supervise and direct Financial Aid Office staff, working cooperatively with outreach personnel, to plan, develop, implement and evaluate a comprehensive community financial aid outreach program for local high schools regarding financial aid and other student support programs, services and activities directed at the recruitment of new students and the retention and completion for current students.

Train, supervise and evaluate the performance of assigned personnel; observe and evaluate work performance, methods and effectiveness; participate in the selection of new and temporary staff in accordance with District policies and legal requirements; delegate and review assignments and projects; adjust workload and assignments; evaluate work products and results; establish and monitor timelines and prioritize work.

Perform assigned duties in a manner consistent with the values, mission, and goals of the college.

Perform other duties as assigned that support the overall objective of the position and the District's mission and philosophy.

Report to work on a regular and consistent basis, as scheduled, to assigned job.

MINIMUM QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

EDUCATION AND EXPERIENCE GUIDELINES

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education :

A bachelor's degree from an accredited college or university with major course work in business or public administration, education, or closely related field.

Experience :

At least five years of increasingly responsible financial aid experience, including at least three years as a financial aid program manager, coordinator, or lead

Commitment to equity and diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how these factors relate to the need for equity-minded practices within an educational environment.

LICENSES, CERTIFICATES, AND/OR OTHER REQUIREMENTS:
A valid California driver's license.

KNOWLEDGE OF:

A community college system.

All divisions and their inter-relationships; a thorough knowledge of the various student support services required to enhance instruction.

Applicable District policies and local, State and federal laws, codes and regulations, Including Title V and California Education Code.

Basic data collection and analysis related to student learning outcomes, retention, and success.

California Community Colleges basic skills initiative.

Collective bargaining, contract negotiation and administration.

Community college organization, operations and objectives.

Community relations and external resource development.

Computer systems and software applications related to area of assignment.

Conflict resolution and team building

Correct English composition, grammar, spelling and vocabulary.

District and College organization, operations and objectives.

District safety policies and procedures.

Evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of students, faculty and staff.

Evidence of understanding and experience with the principles of collegial consultation.

Federal, State and District programs, policies, procedures, rules and regulations of student financial assistance programs.

Financial aid programs and services.

Interpersonal skills including tact, patience, diplomacy and courtesy.

Management techniques that encourage creativity, improve efficiency, and increase productivity.

Modern office practices, procedures, methods, and equipment.

Modern principles, practices, methods and techniques of administrative leadership, management and supervision.

Needs, interests and concerns of various groups of community college students.

Operation of computer, peripherals and software programs, including student information systems, database management, spreadsheet, word processing and specialized software.

Organizational and management practices as applied to area of assignment.

Participatory governance process and venue fostering open communication among divisions, programs and services.

Planning and organizational skills.

Principles and practices of budget preparation and management.

Principles and practices of management, training and supervision.

Principles and procedures of automated financial record-keeping.

Principles of program evaluation, student assessment, and organizational development.

Program analysis, cost estimating and evaluation.

Public relations skills.

Purpose, mission and goals of a community college district.

Role and purpose of technological systems in providing student support services.

Scholarship award programs and services, if assigned.

Web page design, Canvas and/or other course management systems, and other instructional and student services software.

ABILITY TO:

Allocate financial and human resources in accordance with sound management principles.

Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.

Apply for annual financial aid funding and prepare required reports.

Assess, manage, implement, use and apply technology in the management and delivery of the financial aid and other student support services programs.

Assist in forecasting current and future needs and costs affecting assigned programs.

Collect, compile and analyze data.

Communicate clearly, concisely and effectively, both orally and in writing, with diverse constituencies within and outside of the District.

Coordinate program activities and services with other District, College and community programs.

Demonstrate commitment to innovative and effective user-centered services.

Demonstrate flexibility and adaptability.

Demonstrate sensitivity to ethnically and culturally changing student populations.

Develop and administer policies and procedures for areas of assignment.

Develop budget and administer annual funding for financial aid programs.

Develop promotional strategies for programs and services that will promote enrollment growth, retention and student success.

Develop, administer and control annual budget for area of assignment.

Embrace and work effectively within a system of participatory governance.

Encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services.

Establish and maintain effective, harmonious, cooperative, and collaborative working relationships with a diverse population of students, staff, community and those contacted in the course of work.

Exercise initiative and work independently with minimum administrative direction.

Exercise judgment or choice among possible actions, sometimes without clear precedents and often with concern for the consequences of the action.

Interpret, analyze, apply and explain complex and technical District, local, State and federal laws, codes and regulations related to financial aid and scholarship programs, if assigned.

Lead, train, supervise, and evaluate assigned staff.

Maintain current knowledge of financial aid programs, strategies, trends and technological advancements in assigned areas of responsibility.

Maintain the security of confidential materials.

Manage complex budgets including grants.

Operate computer and applications software, including database management, spreadsheet, word processing and specialized software related to area of assignment.

Operate modern office equipment such as computer, printer, calculator, copier and fax machine.

Plan, develop, organize, coordinate, implement, direct and evaluate comprehensive financial aid programs and services and their effective delivery to students.

Plan, organize, coordinate, manage and expedite assigned projects and activities related to assignment in a manner conducive to full performance and high morale.

Prepare and deliver clear and concise oral and written reports, recommendations, and presentations.

Prepare complex and comprehensive narrative and statistical records, reports, projections, summaries, statements, analyses, proposals and recommendations.

Prepare, maintain and retain records, reports and files of area(s) of assignment according to federal, State and district requirements.

Provide leadership for the continual improvement of area of assignment based on established goals and objectives.

Provide overall management of scholarship programs, if assigned.

Read, interpret, and explain laws, rules and regulations, and to develop and implement personnel policies and procedures.

Relate effectively to people of varied academic, cultural and socioeconomic background using tact, diplomacy and courtesy.

Represent the college at the community, state and national levels.

Resolve conflicts and solve problems.

Train, supervise and evaluate the performance of assigned personnel.

Understand and effectively and collaboratively work in a complicated multi-college environment, as well as within a system of community college districts.

Use independent judgment in the interpretation and application of rules, regulations, policies and procedures.

Work collaboratively with administration, classified management, faculty, staff and students.

Work cooperatively in an environment of shared governance.

Work cooperatively with other District and College administrators to develop sound information and reporting systems and procedures.

Work effectively as a leader and Student Services Team member.

Work effectively in a fast-paced environment with numerous interruptions.

Work effectively with others to achieve common goals including student recruitment and retention.

Application Procedure:

To be considered a candidate for this position, the following materials must be electronically uploaded:

• Completed South Orange County Community College District online application including education and experience.

• Cover letter.

• Current resume and/or curriculum vitae.

You will also be required to answer the following question:

How has your professional background and experience prepared you to be an effective leader at a college that is committed to equity, values diversity, and expects inclusion?

Incomplete application packages will not be considered.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Work Environment:

Standard office setting. Duties are performed primarily in an office environment while sitting at a desk or computer workstation. Incumbents are subject to constant contact with students, frequent interruptions, noise from talking or office equipment and demanding legal timelines. At least minimal environmental controls to assure health and comfort.

Physical Demands:

Incumbents regularly sit for long periods, walk short distances on a regular basis, travel to various locations to attend meetings and conduct work, use hands and fingers to operate an electronic keyboard or other office machines, reach with hands and arms, stoop or kneel or crouch to file, speak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over telephone and in person; and lift, carry and/or move objects weighing up to 10 pounds.

Supplemental Information

Range 17 of the District Management Team Salary Schedule

Work Schedule: Monday - Friday (8:00 AM - 5:00 PM) (evening and weekends as needed)

Required Documents : Resume and Cover Letter

Applications missing the required documents will not be considered.

Hours per Week: 40

Months: 12

Application materials must be received by 11:59 pm on April 15, 2026

Notice to all Candidates for Employment :

The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. The South Orange County Community College District (SOCCCD) will not sponsor any visa applications.

Employees must reside in California while employed with the SOCCCD.

California Public Employees Retirement System and California State Teachers Retirement System :

A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with the SOCCCD will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status.

Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the SOCCCD to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS

Disability Accommodations :

If you require special accommodations in the application and/or evaluation process, please notify Human Resources at least two (2) business days prior to the job posting close or initial screening date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu.

Attendance Requirement :

All SOCCCD employees are required to report to work on a regular and consistent basis, as scheduled, to assigned job.

Campus Crime and Safety Awareness :

Information regarding campus crime and safety awareness can be found at www.ivc.edu or www.saddleback.edu. Paper copies are available in the Human Resources office upon request.

Non-Discrimination Notice :

The SOCCCD provides access to its services, classes, and programs without regard to national origin, immigration status, religion, age, gender, gender identity, gender expression, race, ethnicity, color, medical condition, military and veteran status, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because they are perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.

California Fair Chance Act :

The SOCCCD will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the SOCCCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

Diversity, Equity, Inclusion and Equal Employment Opportunity :

The SOCCCD is looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community.

The SOCCCD is committed to ensuring that all students have the opportunity to succeed in their classes and as such, to eliminating institutional barriers that disproportionately impact students of color. Irvine Valley College and Saddleback College are deeply committed to fostering an inclusive environment where students, staff, and faculty from diverse backgrounds can thrive academically and professionally.

Irvine Valley College (IVC) serves approximately 21,584 students, reflecting a rich diversity: 41% Asian, 2% Black/African-American, 21% Hispanic/Latino, 8% Southwest Asian and North African, 5% two or more races, and 21% White in Fall 2024.

Similarly, Saddleback College (SC) serves around 25,789 students, with demographics showing 12% Asian, 2% Black/African-American, 29% Hispanic/Latino, 5% two or more races, and 47% White in Fall 2024.

These numbers underscore the importance of our commitment to eliminating equity gaps across all student demographics through implementing dynamic, student-centered practices and policies. To support the academic and career success of our diverse student body, we seek a candidate who will actively contribute to our mission of inclusivity and support. The ideal candidate's values will align with SOCCCD's goals for Diversity, Equity, and Inclusion (DEI) and Equal Employment Opportunity (EEO).

THE SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER