Description

This position plans and coordinates the District’s customer service, billing and collection services to ensure maximum utilization of human, material and financial resources while promoting good public relations.  

 Typical Duties Include:

Ø  Manage all customer relations functions to ensure efficient, quality, timely and reliable responses to customer needs;

Ø  Manage collection activities to ensure protection of the District’s accounts receivables;

Ø  Selection, training and evaluation of department personnel;

Ø  Produce timely and accurate daily, monthly, quarterly and annual statistical reports as required for the Customer Service and Accounting departments;

Ø  Develop departmental budget;

Ø  Coordinating with IT Department on system updates;

Ø  Planning and completion of special projects as delegated.

 LMUD is based in Susanville, CA, and serves approximately 10,500 electric customers.  LMUD offers excellent health benefits and retirement plans.

Requirements

Ø  Bachelors’ degree in Business Administration or a related field preferred.

Ø  Two or more years of supervisory experience, with a minimum of five years of relevant experience in the Customer Service field.

 Interested individuals must submit an LMUD Employment Application and a current resume to:

Human Resources

Lassen Municipal Utility District

65 S. Roop Street

Susanville, CA 96130

 Applications and a complete job description may be obtained from our website at www.lmud.org or from the District Office at 65 South Roop Street, Susanville, CA, 96130.

 Please submit Application and Resume by 4:00 p.m. on Thursday, April 9, 2026.